Mark Zuckerberg Says He’s “Sorry” After 6-Hour Facebook, Instagram & WhatsApp Outage

BYHayley Hynes2.5K Views
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Mark Zuckerberg
Zuckerberg sent out an apology via Facebook on Monday evening.

As you may already know, yesterday, Facebook, Instagram, and WhatsApp were all down for several hours, leaving millions of people unable to communicate with their loved ones all over the world. While the outage provided a relaxing digital detox for some, it was undoubtedly a major issue for many others.

“Facebook, Instagram, WhatsApp, and Messenger are coming back online now,” CEO, Mark Zuckerberg wrote late on Monday evening. “Sorry for the disruption today—I know how much you rely on our services to stay connected with the people you care about.”

Complex reports that VP of engineering and infrastructure, Santosh Janardhan, offered up a more thorough explanation about yesterday’s technical difficulties in a blog post.

“Our engineering teams have learned that configuration changes on the backbone routers that coordinate network traffic between our data centers caused issues that interrupted this communication. This disruption to network traffic had a cascading effect on the way our data centers communicate, bringing our services to a halt.”

As news of the outage spread across other social media platforms, like Twitter, some expressed their concern about potential data leaks. According to Janardhan, though, there’s “no evidence” that any data was compromised during the outage.

As Zuckerberg and his team scrambled to get Facebook up and running again, the world sat back and watched his net worth fall by over a reported $6 billion.

Were you impacted by yesterday’s worldwide technical difficulties, or are you no longer a fan of Facebook and Instagram’s services? Share in the comment section.

[Via]


About The Author
Hayley Hynes is the former Weekend Managing Editor of HotNewHipHop, she stepped down after two years in 2024 to pursue other creative opportunities but remains on staff part-time to cover music, gossip, and pop culture news. Currently, she contributes similar content on Blavity and 21Ninety, as well as on her personal blog where she also offers tarot/astrology services. Hayley resides on the western side of Canada, previously spending a year in Vancouver to study Fashion Marketing at Blanche Macdonald Centre and Journalism at Mount Royal University in Calgary before that. She's passionate about helping others heal through storytelling, and shares much more about her life on Instagram @hayleyhynes.
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