Buffalo Shooting: Employee Claims 911 Hung Up On Her Because She Was Whispering

BY Erika Marie 7.2K Views
Link Copied to Clipboard!
Scott Olson / Staff / Getty Images
Payton Gendron, Tops Market
As reported white supremacist Payton Grendon was opening fire at Tops Market, a worker claims they were on the phone with 911 until dispatch ended the call.

The massacre that occurred at the Tops grocery store in Buffalo, New York has stunned the U.S. For many, a news report about a mass shooting in America isn't an uncommon occurrence, but like white supremacist Dylan Roof's callous slaying of Black churchgoers back in 2015, this racially-motivated incident has activists in an uproar.

Over the weekend, white supremacist Payton Gendron, 18, reportedly traveled almost 200 miles to a predominately Black neighborhood in Buffalo in order to murder as many Black people as he could at one time. 


Gendron donned himself in military attire, armed himself with a semi-automatic rifle with words like "Here's Your Reparations" reportedly written on the side, walked into Tops Family Market—a location that the community reportedly fought to have erected—and opened fire on Black people he came across. One video circulating online allegedly shows Gendron apologizing to a white man inside of the store before firing off shots that would take the lives of 10 people.

Buffalo News reported that a woman named Latisha who was working at Tops during the shooting stated that a police dispatcher hung up on her because she was whispering on her 911 call.

"I can't sleep. I can eat a little bit, but I just keep hearing gunshots and just seeing the bodies," the assistant office manager said. She had been ith Tops for over a decade and spent the last three years in the Buffalo store. During the shooting, Latisha reportedly hid behind the service counter and called for help, but the dispatcher kept telling her to speak louder.

"Ma'am, he's still in the store," Latisha said she told the person on the line. "He's shooting. I'm scared for my life. I don't want him to hear me. Can you please send help? She got mad at me, hung up in my face." Finally, Latisha had to contact her boyfriend and tell him to call the police on her behalf.

For now, Latisha added that she can't fathom returning to work.

"I know a lot of the regulars," Latisha said. "I know a lot of residents that come in there. I've been here for three years. That store is very important to that community. I didn't realize how important it was until I started working there. They love that store. That is just a traumatic experience to have in that community like that." 

Meanwhile, that dispatcher has not been named and if Latisha's story is true, it is unclear if the Buffalo police will address the issue. 





[via][via]


About The Author
Since 2019, Erika Marie has worked as a journalist for HotNewHipHop, covering music, film, television, art, fashion, politics, and all things regarding entertainment. With 20 years in the industry under her belt, Erika Marie moved from a writer on the graveyard shift at HNHH to becoming a Features Editor, highlighting long-form content and interviews with some of Hip Hop’s biggest stars. She has had the pleasure of sitting down with artists and personalities like DJ Jazzy Jeff, Salt ’N Pepa, Nick Cannon, Rah Digga, Rakim, Rapsody, Ari Lennox, Jacquees, Roxanne Shante, Yo-Yo, Sean Paul, Raven Symoné, Queen Naija, Ryan Destiny, DreamDoll, DaniLeigh, Sean Kingston, Reginae Carter, Jason Lee, Kamaiyah, Rome Flynn, Zonnique, Fantasia, and Just Blaze—just to name a few. In addition to one-on-one chats with influential public figures, Erika Marie also covers content connected to the culture. She’s attended and covered the BET Awards as well as private listening parties, the Rolling Loud festival, and other events that emphasize established and rising talents. Detroit-born and Long Beach (CA)-raised, Erika Marie has eclectic music taste that often helps direct the interests she focuses on here at HNHH. She finds it necessary to report on cultural conversations with respect and honor those on the mic and the hardworking teams that help get them there. Moreover, as an advocate for women, Erika Marie pays particular attention to the impact of femcees. She sits down with rising rappers for HNHH—like Big Jade, Kali, Rubi Rose, Armani Caesar, Amy Luciani, and Omerettà—to gain their perspectives on a fast-paced industry.